Should your service become unstable, defective or slow within 24 hrs following your purchase date, we will gladly determine the proper course of action. MtlWifi.com stands behind their merchandise and will try to repair it first - In the event that we are unsuccessful in repairing your connection with MtlWIfi.com of any sort, we will issue a full refund in the same form of payment that was initially used to purchase the item or any other method requested by the client.